Inspection Support Options

How Much Support Do You Need?

The inspection itself is often only the beginning. Some clients simply need to know what happened and receive a professional report. Others want us to remain involved through corrective work, or to provide expert support through a formal dispute. These three options define the amount of professional involvement included, so there is never a misunderstanding about what is covered.

Silver

Inspection & Report

I need to understand what happened.

A complete independent flooring inspection for customers who primarily need professional findings, conclusions, documentation, and a written report.

Best For

Pre-installation assessmentsInsurance claim documentationWarranty & manufacturer claimsGeneral flooring failure analysisCustomers who simply need an independent report

What's Included

  • On-site independent flooring inspection
  • Relevant field testing and measurements within the inspection scope
  • Professional photographic documentation
  • Evaluation of visible and accessible flooring conditions
  • Findings, conclusions, and cause / contributing conditions when supportable
  • Professional written inspection report
  • Correction plan / recommendations when applicable

What's Not Included

Silver concludes with delivery of the inspection report. It does not include ongoing post-report consultation, extensive contractor discussions after the report, review of completed corrective work, return inspections, post-correction testing, verification of corrective work, additional investigation after the report, or litigation / expert-witness support.

Gold

Correction & Verification

I want help through the correction.

Everything in Silver, plus one return verification inspection to independently confirm that the identified conditions were properly corrected.

Best For

Post-installation condition verificationCorrective work oversight & verificationContractor correction discussionsHomeowners planning repairsReturn re-inspection after corrections

What's Included

  • Everything in Silver
  • Up to 1 hour of professional follow-up consultation
  • Discussion of findings with the homeowner
  • Contractor discussion regarding findings / correction plan when requested
  • One return verification inspection
  • Rechecking relevant conditions and retesting during the return visit
  • Verification of the corrective work
  • Brief written verification / update when appropriate

What's Not Included

Gold includes one return verification inspection. Additional return inspections, extensive additional investigation, consultation beyond the included hour, laboratory or destructive testing, and expert-witness / litigation services are separate.

Recommended for homeowners planning corrective work.

Platinum

Expert Witness & Dispute Support

I need expert support for a serious dispute or legal proceeding.

Expanded forensic investigation, technical documentation, and expert-witness preparation for significant disputes, mediation, arbitration, deposition, or litigation.

Best For

Expert witness & litigation supportDepositions & courtroom testimonyMediation & arbitrationSignificant contractor, manufacturer, or insurance disputesAttorney-supported matters & court proceedings

What's Included

  • Everything appropriate from Gold
  • Expanded forensic investigation when appropriate
  • More extensive technical documentation
  • Review of relevant project documents, contracts, invoices, and manufacturer instructions
  • Review of applicable industry standards / guidelines
  • Evidence and prior-report review when provided
  • Technical flooring consultation
  • Communication with attorneys or involved professionals when necessary
  • Preparation of professional findings / opinions for the dispute
  • Expert-witness preparation for mediation, arbitration, deposition, or litigation
  • Up to 3 hours of professional consultation / case-preparation time

Scope & Fee

Platinum is a professional expert / dispute service. Deposition attendance / testimony, courtroom testimony, mediation or arbitration appearance, extensive document review beyond the included scope, consultation beyond the included hours, additional inspections, travel associated with litigation, significant additional investigation, additional reports / addenda, and specialized, destructive, or laboratory testing may be billed separately per the applicable expert-witness fee schedule.

My Floor Inspection Inc. provides independent flooring inspection, forensic consulting, and expert-witness services. We do not provide legal advice or legal representation.

Laboratory & Specialized Testing

Third-party laboratory testing and specialized testing are separate. When appropriate, laboratory fees may be paid directly to the laboratory or passed through at cost without markup.

Ready to Start?

Tell us what happened and choose how much support you need. You'll see the complete price and everything included before submitting your request.